Microsoft employees: on-demand PMP/CAPM and Agile Management (PMI-ACP) coursesEnroll now →
Workshops / Healthcare teams

High Performance Teams in Healthcare

Team development for healthcare professionals. Your team learns through games, simulations, and interactive discussion, with growth mindset at the core.

Safe to fail, quick to learn

High performing care teams speak up early, admit mistakes, and learn from them together. That takes psychological safety, and it takes an environment built on purpose. This workshop gives your team a low-stakes place to practice both.

What your team works on

Growth mindset as the foundation

Abilities grow through effort and feedback. Teams that believe this take on hard problems and keep improving.

Psychological safety

Everyone on the team can raise a concern, ask a question, or report an error without fear of blame.

Learning from failure

You treat near misses and mistakes as information, talk about them openly, and change the process that allowed them.

Communication and handoffs

Clear, closed-loop communication across roles, shifts, and units, where most breakdowns in care begin.

An optimal team environment

The norms, rituals, and leadership behaviors that let a high performing team form and stay that way.

How the session runs

01
Games

Short competitive games surface how the team actually communicates and decides.

02
Simulations

Realistic scenarios let the team fail, recover, and try again without patient risk.

03
Discussion

Guided debriefs connect what happened to the habits of high performing teams.

Agenda

Full day shown. The half day keeps the opening, two of the three game and simulation blocks, and the action plan. Conference sessions run one game with a debrief.

8:30
Opening and team baseline

Introductions, goals for the day, and a quick read on how safe the team feels speaking up today.

9:00
Game: growth mindset in action

A timed team game that rewards trying, failing, and adjusting. The debrief connects each round to fixed and growth mindset.

10:15
Discussion: what high performing teams do

Small groups compare their best and worst team experiences and name the behaviors that made the difference.

11:00
Simulation: speaking up

A care scenario where key information is spread across roles. Teams succeed only when everyone shares what they know.

12:00
Lunch
1:00
Simulation: the handoff

Teams pass work between shifts under time pressure, then rebuild the handoff together and run it again.

2:00
Game: fail fast, learn faster

A game built to produce mistakes. Teams practice a blame-free review and turn each failure into a change.

3:15
Designing your team environment

Each team agrees on the norms and habits it will keep, and what leaders will do to protect them.

4:00
Action plan and close

Each team leaves with three changes to try in the next two weeks and a way to check whether they worked.

What your team leaves with

A shared language for growth mindset and psychological safety
A blame-free review method for near misses and errors
Agreed team norms for speaking up and handoffs
A two-week action plan owned by the team
Growth mindset is at the core. Cultivating an optimal team environment makes it happen.

Who it's for

Nursing units, physician groups, allied health, and clinical leadership teams. Also suited to hospital administration, quality, and patient safety groups.